Insights That Matter

Organizations must embrace testing services that enhance the quality and efficiency of their software development processes, enabling them to remain competitive in today's rapidly evolving technological landscape. At InfaWorx, we specialize in facilitating efficient and comprehensive testing of software systems. We evaluate the functionality, performance, and security of application programming interfaces to ensure they meet the necessary technical requirements and industry standards.

Managed Services – Offerings

Effective MDM improves the consistency, quality, and availability of data about your business-critical entities such as product data, asset data, customer data, employee data, and location data.
BI Managed Services​
BI/DV Platform Upgrade services
Development & Administration support services​
DV Tool support services​
Report Refresh for DV tools such as Tableau, Power BI​​
BI tool Enhancement services​​
Big Data Managed Services
End-to-End Managed services for Big Data platforms​
Administration services for Data Lake
Data Lake, Data Marts, DWH Admin
Hadoop platform administration
Implementation/Upgrade​
Big Data Management & Reporting
Support
Data Science Managed Services​
End-to-end Managed services for Data Science & Analytics
Leverage predictive analytics for real-time insights and enhance customer experience

Managed Services Program – Key Highlights​

Proven Support Model
24x7 Support model
Mature Support methodology by diving activities into appropriate buckets
Sustain and Service Management Activities
Optimize and Knowledge Management Activities​
Well Rounded Team​
Operations Manager to manage/guide the Support team​
100% Team allocation from day 1​
Cross-trained consultants​
Knowledge Management / IP Protection
Knowledge Management via a well-crafted training program
IP and Information Security aspects considered
Continuous Improvements​
Shift management / Shift roster each week for approvals​
Status reporting to ensure the right governance
KPIs and SLAs management and reporting
Identification of opportunities for Optimization, Automation, Process improvement